Returned items must be mailed within 10 days of when the RMA Number has been issued. When returning an item please obtain a ‘proof of postage’ receipt from the Courier. Please make sure all items relating to the product are returned, including manuals and cables.Ĥ. (If the order has been unpacked) re-package it to ensure that it is being returned in its original condition. Contact our Customer Services Team on 02476 369898 (or e-mail We will then send you an RMA number and returns form which needs to be completed and sent back with the returned item(s).ģ. This confirms your original order and gives us the necessary details to authorise the product’s return.Ģ. Please keep your order reference to hand. We ask that you follow these guidelines to help us process your return as quickly and efficiently as possible:ġ.
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